SHIPPING
Sending Your Tiny World to You
Eliza makes each piece by hand, just for you. So please, give her a little time — usually around 1–2 working days before your piece sets off on its journey.
And once it does, Eliza will let you know.
Depending on where in the world you live, your tiny world may need 1–3 weeks to reach you.
Yes, every journey is tracked whenever possible, because tiny worlds should never travel unattended.
Your Tiny World is on The Way
Every tiny world begins its journey in Eliza’s studio before travelling through countries, time and space to reach your doorstep.
We know how important it is to you, and we want you to stay happy and never lose your smile. That’s why Eliza always makes things right for you.
Your piece arrived damaged?
Lost in transit?
Our mistake?
Full refund. And more.
Always.
This is a promise we have kept since creating Orangerium in 2016.
Questions?
No problem at all— Just Ask
Eliza reads and responds to every message herself — same day, often within 2 hours, on weekdays between 10am and 4pm Irish time.
Always.
